Looking for an off lease Certified VW Jetta. After dealing with three other VW dealerships; with no luck. I found the color and model I was looking for at Preston. No pressure easy to deal with and a good price.
I had a great experience today leasing a new vehicle! Chad Boofer was my salesman and really took time out of his day to make sure I got what I wanted.. would definitely recommend to those looking to purchase a new car! Thanks again!
What a great experience purchasing a car! Braydon Micaletti was patient and professional. When you are ready for a new car, I recommend that you visit Preston Volkswagen!
Preston Volkswagen in Boardman, Ohio provided me with the ability to confidently share with other customers to expect the unexpected when having to either bring their cars in for service or looking to purchase a new/used vehicle. Due to the above and beyond customer service, the knowledgeable employees, fantastic and thorough work ethic, ability to meet each customer where they are, expertise in defining terminology in a way for customers to understand, the best deals within a 250 mile radius for new/used vehicles, and providing customers with such a positive experience instilling the confidence to come back in the future and recommend this dealership to friends and family. Most importantly, Preston VW allows previous customers, like myself, to express to others that they can expect the unexpected. My experience and overall evaluation of Preston VW was concluded after having to sit in the dealership for two whole days due to having my car break down in the middle of a road trip and having no where to go and not being able to get picked up by anyone to go home and come back when they finished working on my car. So my findings are based on the customers I saw come and go and the interaction between the customers and employees. There is one specific person that made my experience one I will never forget, cherish forever and always truly appreciate. Estevan Suarez, endowed with endless amazing traits and skills classifying him as one of the best salesman I have ever encountered. He worked with me all day, met my every need, provided me with a vast amount of knowledge and understanding related to new and used vehicles, and made sure that he answered every question I had. If he did not have an answer or was not 100% positive, he went directly to his manager to provide me with an absolute answer. Estevan Suarez is the primary reason I was able to purchase my first vehicle on my own. Additionally, he provided me, first time buyer, with an immediate sense of comfort, trust, confidence, and belief that this was about me and providing me with the best possible outcome; it was not about providing himself with the best possible outcome. The last thing I would have ever expected to experience at Preston VW is something I hope others can begin to expect after hearing my story. Thank You!
My Jetta broke down on my way home from Ohio to Pittsburgh Pennsylvania. I got it towed to the Preston VW dealership in Boardman Ohio, and had my black lab with me. While I was there I decided to look at the possibility of purchasing a new car and trading in my old car. I found a used 2016 VW Tiguan that was for sale and shared my interest about this specific vehicle with the salesman,Estevan Suarez. He was phenomenal and extremely helpful from the beginning. He was extremely knowledgeable and had answers for so of my questions, if he wasn't positive he made sure he came back to me with a definitive answer. But, when I decided to go for a test drive Estevan opened the back door for my black lab and was so great to her. When I decided that I wanted the car, Estevan, his manager Rick, and the finance manager Christina, went above and beyond to make everything work out because there were complications. They all remained patient and understanding. They were extremely efficient, completed everything quickly, took the time and explained everything so I completely understood all the details, and did it all with a smile. I can honestly say that I truly enjoyed this experience of buying a new car; I will always remember this day and these three employees specifically.
I am LOVING my new Tiguan! I had a list of 5 cars I was going to test drive and honestly thought the Tiguan would be the one I would least likely be getting, let alone drive home on the same day. But surprisingly, I fell in love! It's a little luxury, a little sporty and had all the bells and whistles I was hoping for. It just checked all the right boxes and I couldn't be happier! If you are looking for a new car you have to check out the new VW lineup! Go see Chad, he'll hook you up!
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