The overall process was simple and as straight forward as it could be. Because it was essentially purchased prior to arrival the total time in the dealership was only about an hour.
Always helpful and quick to answer questions.
It was a pleasant experience. The service person was very efficient and helpful. The waiting area was comfortable with the last weekend sports recap on the monitor. The service job was done quicker than expected
I scheduled an appointment and had to drop my car off a couple of days early and the worked it in that day. I was able to pick up my car that same day. Everyone was extremely as well.
Had a great experience at Preston. Drop off and pick up were quick and easy. Service was also finished much sooner than expected.
The entire experience was smooth, efficient, professional and friendly. Thank you!!
Had to take my VW in because the Oil light came on. Please note: my car is only a year and a half old, wasn't due for an oil change and I also hadn't hit the miles needed for an oil change, so it was nothing I did. They were able to get me in for service the same week and I told them, I would wait for my car. I was waiting about 15-20 minutes when the guy came out and said I was done. My car just needed a quart of oil. He said it's ...
I first went to the Volkswagen of boardman website to schedule my maintenance and had difficulty with the website. Once I figured it out they price online quoted me for was 200 for the maintenance plus package. When I arrive at the should it was 380 with tax putting me at 420. While this wasn't an issue because the gentleman taking care of me was able to split my payments between my credit card and bank card it was a little discouraging as I was not expecting to charge my credit card.
My front passenger side tire was losing air. The service dept squeezed me into the schedule and determined it was due to damage to the wheel. They ordered a replacement and the following day the new wheel was installed. I was happy with the experience.
Staff are excellent. This was absolutely the easiest and best car purchase I’ve ever made. Thank you Tyler and Christine for your excellent customer relations.
Got 4 new tires. Called Monday. Done on Tuesday. Very pleasant experience
Friendly staff, ease of setting service appointments, quick turnaround.
Always excellent service!
Great group of guys they got me in and out in a timely manner. We love our new Tiguan!
Knowledgeable and courteous staff, and quick service Wash and fill up. Would be 5 stars but paid full price out the door (cash) and didn't get any insensitive. I know kinda whining but a key chain at least would have been nice.
Highly recommend, wasn't pushy, made purchasing a car simple. I'll definitely return in the future.
Friendly service! Always on time with getting the job done. Glad I can count on them for taking care of my Beetle.
Bin there a few times for a dealership service center I don’t think they ever overcharged me either time and they always seem pleasant and understanding me having the parts with me definitely saved me some money as well
I was traveling and needed service Jordan and Seth were able to accommodate me and get me in and taken care of
Staff was very courteous and all the service was finished very quickly. Will definitely be returning for any future service!
Had a great experience at Preston Volkswagen. Everyone was kind and not pushy at all. We kept them way past closing time too. Great car buying experience.
The team at Boardman Volkswagen were extremely professional and made sure I got exactly what I wanted for a price I could afford. DO NOT WASTE YOUR TIME GOING ANYWHERE ELSE!!
I had a fantastic experience at Volkswagen of Boardman. My VW is awesome and the entire staff were friendly and pleasure to purchasesuch a fine vehicle! You must stop there before you buy anywhere else.
Was a good experience, had alot of laughs and a smooth process Bob is amazing
These guys are the BEST! I could not have had a better experience anywhere! Highly recommend them!
Worked was completely done !
All dealership staff is very friendly and eager to help. The buying process is very quick and simple.
One of THE BEST experiences I’ve ever had buying a car. Ian is an incredible salesperson and is extremely knowledgeable. Connor made the money side of it stress-free. Both of these gentleman were very personable, which made the process fun from start to finish. Definitely worth the trip down from Erie, PA!
I had a wonderful experience purchasing my new car from VW of Boardman! Tyler is a wonderful salesman and very professional. He knew exactly what I was looking for and more. I highly recommend this dealership and all the genuine people who work there. Happy to officially be apart of the VW family!
Great service with courtesy and a smile. Coffee was a nice touch. Good experience.
Joe, Conor and Estevan took care of my wife and I. Answers all our questions and were up front and honest with us during the entire process. Extremely easy to work with, would recommend them to anyone!
Great attention with my little problem on my trip from Baltimore MD to Chicago IL, little issue on my car. Fast and efficient! I wish to change my next car here! Thank you everyone:-)
Estevan was very easy to work with from start to finish. He knew what I wanted and did not try to talk me into something I didn't like just to get a sale. He worked had to find me what I wanted. Thank you for all your help and I will be again.
VW of Boardman Ohio is exceptional!
Very friendly staff. So through and efficient!
They found us the vw of our choice. Friendly courteous staff.
Great service Friendly knowledgeable staff
Great buying experience on our new VW Atlas. Tyler Rotz was very thorough in explaining the different options.
Dropped my Sportwagen off for some service and a recall . They checked the car in quickly and made repairs before I even got home . .
First oil change on the Tiguan. Extremely fast service. Much better than other places I have been to. Thank you
Tyler Rotz was very helpful and knowledgeable. I would definitely recommend Preston VW!
Seth listened to what I needed for my car. They took Great care of my car. Exceptional Service! Thank you!!
Excellent customer service, very professional, very informative!
The experience was relaxed yet professional ,no pressure to make a sale ...Ian was patient , knowlegeable, and very helpful in my selecting this vehicle.....sales people like that are much to be appreciated and valued....I know I do
Very nice dealership. Everyone there is helpful, kind, and won't try to upcharge you.
Very happy with the service employees Seth and Brian. Both individuals went beyond there jobs to see that I understood and was satisfied with the work that was performed. Had two things that I need to go back in for and I am sure once the part comes in they will contact me and I will be right back there. Thanks again Seth and Brian . I appreciate you both!
A little long overdue, but our family can't say enough about the Preston Volkswagen Team. SM John Rapko and GM Mason Angelo worked together with their Service Manager, Michael Logero, to get us the perfect deal on our pre owned Passat. With a pre owned market like we are seeing today, we were extremely skeptical about trusting anyone. We left with a confidence in our purchase that you won't be able to find anywhere else. They are patient and learn what you need before even making you an offer. They found the perfect vehicle for us, and even ...
My daughter bought her first new car at Preston VW in Boardman, Oh this week. Our Client Adviser, Tyler Rotz, made the experience painless. He is communication skills are top notch and he stayed in touch with us throughout the week. He was super knowledgeable about the VW Atlas Cross Sport she purchased and took the time to explain all the tech and function of the car, eventhough the dealership had closed. The dealership was able to offer us several discounts on the car and got her a great finance rate. They were able to give us a great price ...
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